Privacy policy

Last update may 2019

I. General particulars

The confidentiality of your personal data is one of the main concerns of the  administrator mulch.ro, based in   Sieu-Magherus Commune, Bistrita-Nasaud County, Romania, as a data operator. This document has the role of informing you about the processing of your personal data, in the context of using the mulch.ro website. (“Website”)

II. Categories of processed personal data

II.2.  If you are a visitor to the Site, the administrator of mulch.ro will process your personal data that you provide directly in the context of using the Site, such as the data that you provide in the contact/questions/complaints section, to the extent that you contact us in this way.

III. Purposes and grounds of processing

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • • in order to perform various analyses, reports on the operation of Site, the creation of consumer preference profiles, mainly in order to improve the experience offered on the Site.

Basis: The processing of your data for this purpose is based on the legitimate interest of the administrator of mulch.ro to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

III.2.  If you are a visitor to the Site, [deținătorul website-ului] [the owner of the website] processes your personal data as follows:

  • • for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by  [deținătorul website-ului], through the Site.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for the processing of data for this purpose by filling in and checking the appropriate box in the form for subscribing to the newsletter available on the Site. To unsubscribe from receiving such commercial communications you can use the option at the end of each email/sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • • to settle the complaints, grievances and to monitor the traffic and improve your experience on the Site.

Basis: The processing of your data for this purpose is based on the legitimate interest of [deținătorul website-ului]   to ensure the proper functioning of the Site, as well as to permanently improve the experience of Site visitors, including by settling various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

IV. The length of time we process your data

In principle,   the administrator of mulch.ro will process your personal data as long as necessary to achieve the processing purposes mentioned above.

V. Disclosure of personal data

In order to accomplish the processing purposes,   the administrator of mulch.ro may disclose your data to partners, third parties or entities that support mulch.ro in carrying out the activity through the Site (for example courier companies, IT service providers), or to central/local public authorities, in the following exemplary cases listed:

  • • for the administration of the Site;
  • • in the situations where this communication would be necessary for the award of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by  [deținătorul website-ului]  through the Site;
  • • for maintaining, customizing and improving the Site and the services provided through it;
  • • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
  • • for the transmission of commercial marketing communications, under the conditions and limits provided by law;
  • • when the disclosure of personal data is provided by law, etc.

VI. Transfer of personal data

Personal data provided to [deținătorul website-ului] [website owner] may be transferred outside Romania, but only to European Union countries.

VII. The rights you enjoy

Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you enjoy the following rights:

  • • the right to information, i.e. the right to receive details of the processing activities carried out by  [deținătorul website-ului], as described in this document;
  • • the right to access data, i.e. the right to obtain confirmation from  [deținătorul website-ului]  regarding the processing of personal data, as well as details of the processing activities such as the way the data is processed, the purpose for which the processing is carried out, recipients or categories of recipients of the data, etc.;
  • • the right to rectification, respectively the right to obtain the correction, without justified delays, by [deținătorul website-ului] [the website owner] of inaccurate/unjustified personal data, as well as the completion of incomplete data; The rectification/completion will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves disproportionate effort.
  • • the right to delete data, without undue delay, (“right to be forgotten”), if one of the following reasons applies:
    • o they are no longer necessary for the purposes for which they were collected or processed;
    • o if the consent is withdrawn and there is no other legal basis for the processing;
    • o if the data subject objects to the processing and there are no legitimate reasons prevailing;
    • o if personal data have been illegally processed;
    • o if personal data must be deleted in order to comply with a legal obligation;
    • o personal data have been collected in connection with the provision of services of the information society under the Union or national law in the scope of the operator.

It is possible that, following the request to delete the data, [deținătorul website-ului] [the website owner] will anonymise this data (thus depriving it of personal character) and continue processing under these conditions for statistical purposes;

  • • the right to restrict processing to the extent that:
    • o the person disputes the accuracy of data, for a period that allows us to verify the correctness of such data;
    • o the processing is illegal and the data subject opposes the deletion of personal data, instead requesting the restriction of their use;
    • o the operator no longer needs personal data for the purpose of processing, but the data subject requests them for the establishment, exercise or defense of a right in court; or
    • o the data subject has objected to the processing (other than direct marketing), for the period of time in which it is verified whether the legitimate rights of the operator prevail over those of the data subject.
  • • the right to data portability, namely (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right to have such data transmitted by [website owner] [deținătorul website-ului] to another data controller, provided that the conditions provided by law are met;
  • • the right to object – in respect of processing activities, it may be exercised by submitting a request as indicated below;
    • o at any time, for reasons related to the particular situation of the data subject, that the data concerning him or her be processed in the legitimate interest of the [deținătorul website-ului][website owner] or in the public interest, unless the [website owner] can demonstrate that [deținătorul website-ului] it has legitimate and compelling reasons justifying the processing and prevailing over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;
    • o at any time, free of charge and without any justification, that the data concerning it be processed for the purpose of direct marketing.
  • • the right not to be subject to an automatic individual decision, i.e. the right not to be the subject of a decision made solely on the basis of automatic processing activities, including the creation of profiles, which produces legal effects concerning the data subject or affects him/her to a significant extent;
  • • the right to address the National Authority for the Supervision of Personal Data Processing or the competent courts, to the extent deemed necessary.

Repeated deletion requests, unfounded or excessive requests will be charged 10 Euros per request. Requests mean every tick on the dedicated page where you can track your site registrations.

For any additional questions regarding the way in which personal data are processed and to exercise your rights mentioned above, please contact us at the email address: office@mulch.ro

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